Privacy Policy

1. Personal Data Protection in accordance with the LOPDGDD

Mainsa punto directo PLV SL., hereinafter THE COMPANY, in application of current personal data protection regulations, informs that the personal data collected through the forms on the Website: mainsa.com. hereinafter WEBSITE, are included in the specific automated files of users of THE COMPANY’s services.

The collection and automated processing of personal data is intended to maintain the commercial relationship and to carry out information, training, advisory and other activities inherent to THE COMPANY.

These data will only be transferred to entities that are necessary for the sole purpose of fulfilling the aforementioned objective.

THE COMPANY adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, objection, rectification and erasure recognized in the aforementioned EU Regulation. These rights may be exercised by the user via email at: web@mainsa.com.

The user declares that all data provided are true and correct and undertakes to keep them updated, communicating any changes to THE COMPANY via email at: web@mainsa.com.

2. Purpose of the processing of personal data:

For what purpose will we process your personal data?
At THE COMPANY, we will process your personal data collected through the Website for the following purposes:

1. If you contract the goods and services offered through the WEBSITE, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the servicio.
2. Sending information requested through the forms available on the WEBSITE
3. Sending newsletters, as well as commercial communications about promotions and/or advertising of the WEBSITE and the sector.

We remind you that you may object to receiving commercial communications by any means and at any time by sending an email to the address indicated above.

The fields in these records are mandatory, and it will be impossible to achieve the stated purposes if such data are not provided.

3. How long are the collected personal data retained?

The personal data provided will be retained while the commercial relationship is maintained or until you request its deletion, and for the period during which legal liabilities may arise from the services provided.

4. Legal basis:

Your data are processed on the following legal bases:

1. The request for information and/or the contracting of services, whose terms and conditions will be made available to you in all cases prior to any contracting.
2. Free, specific, informed and unambiguous consent, since we inform you by making this privacy policy available to you, and after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as ticking a box provided for that purpose.

If you do not provide us with your data, or you provide them incorrectly or incompletely, we will not be able to handle your request, making it impossible to provide the requested information or to contract the services.

5. Recipients:

Data will not be disclosed to any third party outside THE COMPANY, except where legally required.

6. Data collected by service users

Where the user includes files containing personal data on shared hosting servers, THE COMPANY is not responsible for the user’s non-compliance with the GDPR.

7. Data retention in accordance with the LSSI

THE COMPANY hereby informs that, as a data hosting service provider and pursuant to the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains, for a maximum period of 12 months, the information necessary to identify the origin of the hosted data and the time at which the service began. The retention of this data does not affect the confidentiality of communications and may only be used in the context of a criminal investigation or to safeguard public safety, being made available to judges and/or courts or to the Ministry that so requests.

The disclosure of data to law enforcement agencies shall be carried out in accordance with the provisions of the regulations on the protection of personal data.

8. Intellectual property rights

THE COMPANY owns all copyrights, intellectual property rights, industrial property rights, “know-how,” and any other rights related to the content of the WEBSITE and the services offered therein, as well as the software necessary for its operation and related information.

The reproduction, publication, and/or use of the contents of the WEBSITE, in whole or in part, for any purpose other than strictly personal use is prohibited without prior written consent.

9. Software intellectual property

The user must respect any third-party software made available by THE COMPANY, even if it is free and/or publicly available.

THE COMPANY holds the necessary exploitation and intellectual property rights to the software.

The user does not acquire any rights or licenses for the contracted service, regarding the software necessary for the provision of the service, nor regarding the technical information for monitoring the service, with the exception of the rights and licenses necessary for the performance of the contracted services and solely for the duration thereof.

For any action that exceeds the scope of the contract, the user must obtain written authorization from THE COMPANY. The user is prohibited from accessing, modifying, or viewing the configuration, structure, and files of the servers owned by THE COMPANY, and assumes civil and criminal liability for any incident that may occur on the servers and security systems as a direct result of negligent or malicious conduct on their part.

10. Intellectual property of hosted content

Se prohíbe el uso contrario a la legislación sobre propiedad intelectual de los servicios prestados por
THE COMPANY, and in particular:

Any use that violates Spanish law or infringes upon the rights of third parties.

The publication or transmission of any content that, in THE COMPANY’s judgment, is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.

Cracks, software serial numbers, or any other content that infringes upon the intellectual property rights of third parties.

The collection and/or use of other users’ personal data without their express consent or in violation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The use of the domain’s mail server and email addresses to send unsolicited bulk email.

The user bears full responsibility for the content of their website, the information transmitted and stored, hypertext links, third-party claims, and legal actions regarding intellectual property,

11. Third-party rights and protection of minors.

The user is responsible for complying with applicable laws and regulations, as well as rules governing the operation of online services, e-commerce, copyright, and the maintenance of public order, and for adhering to universal principles of Internet use.

The user shall indemnify THE COMPANY for any costs incurred as a result of any legal action for which the user is liable, including legal fees and expenses, even in the event of a non-final court decision.

12. Protection of hosted information

THE COMPANY performs backups of the content hosted on its servers; however, it is not liable for the loss or accidental deletion of data by users. Similarly,
it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period of time that has elapsed since the last backup.

The services offered, with the exception of specific backup services, do not include the restoration of content stored in backups performed by THE COMPANY when such loss is attributable to the user; in this case, a fee will be determined based on the complexity and volume of the recovery, always subject to the user’s prior acceptance.

The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to THE COMPANY

13. Commercial communications

In accordance with the LSSI, THE COMPANY will not send advertising or promotional communications via email or any other equivalent electronic means of communication unless such communications have been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a prior contractual relationship, THE COMPANY is authorized to send commercial communications regarding THE COMPANY’s products or services that are similar to those initially contracted with the customer.

In any case, after verifying their identity, the user may request that no further commercial information be sent to them through the Customer Service channels.